- All domestic orders qualify for free shipping.
- Orders are generally shipped within 1-5 business days (Monday - Friday) via USPS or UPS.
- Digital image orders are emailed within 12 hours.
- International Orders - Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cloud Design Shop is not responsible for these charges if they are applied and are your responsibility as the customer.
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
- If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
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